Renewable Solutions · Digital Energy

The NERGY Portfolio Platform —
digital energy for your service operation.

One secure, real-time system to run your elevator maintenance portfolio end to end: renewals, operations, field service, modernization sales and management analytics — for every branch and every role.

Maintenance & renewals Field-service dispatch Modernization (MOD) sales Management cockpit Multi-branch · role-based
system
Portfolio · Ops · Sales · Field
roles
Each sees only their scope
Live
Real-time · no overnight batch
Zero install
Runs in any browser · PWA
What it is

Your whole maintenance portfolio, in one live system

NERGY replaces the spreadsheets and disconnected tools that hold your service business together. From the field engineer on site to the managing director, everyone gets one secure, always-current view of the units, contracts, renewals, operations and opportunities they own.

📉

Close the gaps

Renewals slipping past expiry, stopped and repeat-callback units, lost modernization opportunities — NERGY turns every leak into a managed, measurable workflow.

🎯

One source of truth

A live portfolio-health picture by branch and service leader, with renewals, recovery and conversion tracked right down to the individual unit.

⚙️

Built for the job

Every screen maps to a real task — the renewal book, the operations queue, the field ticket, the MOD funnel — so adoption is fast and the data stays clean.

A look inside

See the platform in action

From a secure single sign-on to a live management cockpit, every person opens a workspace built for their role. Here is a look at the real interface — role dashboards are shown with sample data, intentionally blurred for privacy.

🔒 app.nergy-solutions.com
NERGY Portfolio Platform — secure sign-in
Secure single sign-on
One login routes each person to the workspace for their role — encrypted end to end, access enforced at the data layer.
app.nergy-solutions.com/cockpit
Management portfolio cockpit — sample 🔒 Live sample — data blurred
📊 Management cockpit
Portfolio health, renewals, loss-risk, MOD pipeline and repair — live across every branch, with leaderboards and targets.
app.nergy-solutions.com/workspace
Service-leader / sales workspace — sample 🔒 Live sample — data blurred
🧰 Role workspace
A service leader or sales engineer sees their own book — active renewals, recovery, targets and meeting minutes.
app.nergy-solutions.com/admin
Admin console — sample 🔒 Live sample — data blurred
⚙️ Admin console
Users & roles, branch scope, guided monthly data uploads and white-label branding — all in one place.
One platform, every role

A dedicated workspace for each person

Access is role-based: each person signs in to a workspace built for their job and sees only the data within their scope — management sees everything, a field engineer sees their tickets.

🛰️

Management & Service Director

Portfolio cockpit: health, expiry & loss-risk, secured renewals, conversions & recoveries, trends, leaderboards, targets and full cross-branch analytics.

🧭

Service Manager

Regional and branch rollups, the unblock-approval workflow, field-support oversight and team performance across the branches they own.

🧰

Service Leader

Their portfolio and operations queues (non-contract, stopped, repeat-callback and locked units), working sheets, repair targets, recovery and field team.

🌱

Sales Engineer

Renewal book, recovery of unconverted units, customer contacts, modernization leads and field-visit requests — tuned for retention and new business.

🏗️

MOD Sales

Aging-portfolio analysis, a full quotations funnel, monthly forecast & trend and personal targets vs achievement — each salesperson's pipeline private to them.

🔧

Field Engineer

Support tickets and weekly schedule, sick-unit watchlist, activity log and a searchable technical directory for any unit by equipment number.

📚

Back Office

Order-book tracking, billed-repair and repair uploads, and reconciliation that feeds the sales and management views.

⚙️

Administrator

User & role management, monthly data uploads, field-engineer branch coverage and white-label branding.

Capabilities

The capabilities that move the numbers

🔄

Renewals & retention

Every contract tracked to expiry with loss-risk flags, secured-renewal reconciliation, expiry-trend views and recovery of slipped units.

🧯

Operations control

Live queues for non-contract, stopped and repeat-callback units, plus a locked-unit register with a request-and-approve unblock workflow.

🎫

Field-service dispatch

Raise a support, site-visit or survey ticket to the right engineer with full context, photos, a comment thread, scheduling and a status timeline.

🏢

Modernization sales

Aging-portfolio analysis ranks units "action-needed" and feeds a MOD funnel with forecast, win/hit-rate trend and director-set targets.

📈

Recovery & conversion

Conversion candidates, converted-from-new-installation tracking, lost-unit analysis and recovery pipelines — attrition made manageable.

👥

Workforce & vacations

A branch/SL field-team directory with live availability and vacation, emergency and sick-leave planning with year-over-year continuity.

🔎

Technical database

Search any unit by equipment number for its full technical profile — brand, controller, age band, recommendation and specs.

🏆

Targets & engagement

Individual and team targets, leaderboards, season contests and a motivational dashboard that keep the team pulling together.

📤

Export everywhere

Every table downloads to CSV, so your teams keep working in the tools they know while the system of record stays central and clean.

Security & data

Enterprise-grade security, transparent data storage

NERGY holds commercially sensitive portfolio and customer data, so access control is enforced at the data layer — and your IT team gets a clear technical picture of where data lives and how it is protected.

🛡️ Security level

  • Multi-tenant isolation — every record tagged to your organization; enforced by database Row-Level Security.
  • Role-based access — eight roles scoped to branch, service-leader or personal data (a salesperson sees only their own pipeline).
  • Server-enforced authorization — privileged actions re-check identity, tenant and role on every call; rules live on the server.
  • Safe key model — the browser holds only a public key; the privileged secret never leaves the backend.
  • Encryption — TLS 1.2+ in transit and AES-256 at rest, end to end.
  • Authentication — email & password with secure token sessions; SSO / SAML available for enterprise.
  • Auditability — updated-by/updated-at stamps and full event timelines on key workflows.

🗄️ Data storage

  • Engine — managed PostgreSQL, an ACID-compliant relational database (structured schema + JSONB for flexible detail).
  • Hosting — enterprise-grade managed PostgreSQL on leading cloud infrastructure; infrastructure is SOC 2 Type II certified, GDPR-ready and HIPAA-capable.*
  • Data residency — region-selectable at provisioning (e.g. Middle East, Europe) to meet your requirements.
  • Backups — automated daily backups, stored encrypted, plus point-in-time recovery on production tiers.
  • File attachments — ticket photos & documents stored securely, served only to authorized users.
  • Data ownership — you own your data; CSV export throughout and full database export on request.
  • No lock-in — standard PostgreSQL and open formats keep your data portable.

* NERGY is delivered on enterprise-grade managed PostgreSQL on leading cloud infrastructure. The certifications listed describe the underlying hosting platform; the exact certifications, data-residency region and contractual security terms for your deployment are confirmed during onboarding.

Why NERGY

Purpose-built for the way your business runs

🏗️ Industry-native

Designed specifically for elevator maintenance, renewal and modernization — not a generic CRM bent to fit.

⚡ Live & unified

One real-time source of truth across every branch, role and workflow — no reconciling spreadsheets.

🔒 Secure by design

Data-layer access control, encryption end to end, and enterprise-grade managed hosting.

🚀 Fast to deploy

Nothing to install, guided data upload, and workspaces that map to real jobs — productive in days.

🎨 Your brand

White-label the platform with your logo, name and tagline for a seamless in-house feel.

📈 Built to scale

From a single branch to a national portfolio of tens of thousands of units on the same architecture.

Get in touch

Let's find the energy in your operation.

Tell us what's slowing your team down. We'll come back with where a digital tool could help — and the return it could create. We'll set up a live demo on a sample of your own data and walk your IT and security teams through the architecture.

📍OfficeHazmieh Main Road, Baabda — Hobeika Center, 4th Floor